---
title: My docking station is not working. What should I check?
description: Learn what to check when your VisionTek docking station is not working, including power connections, USB cables, and proper setup.
---

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September 10, 2026

# My docking station is not working. What should I check?

Check the power, USB connection, and power outlet to make sure the docking station is properly connected.

Please make sure the power supply is fully connected to the power input on the back of the docking station and the blue light indicator is on located on the front of the dock.

Also make sure the power adapter is connected to a working power outlet.

Finally, check that the USB cable is securely connected between the docking station and your computer.

**Important**

The docking station must receive power and have a proper USB connection to the computer before its connected devices can function.

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