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Why isn't my SSD detected?

An SSD may not be detected if it is improperly installed, incompatible with the system, disabled in BIOS/UEFI, or not yet initialized within the operating system.

What to do

  1. Verify the SSD is fully seated.
  2. Confirm the SSD type is supported by the system.
  3. Check BIOS/UEFI for drive detection.
  4. Check Disk Management in Windows.
  5. Verify storage controller settings.
  6. Check for available BIOS/UEFI updates.

Important

If an M.2 SSD is not detected, verify that the slot supports the SSD's interface type. A SATA-only M.2 slot cannot communicate with an NVMe SSD, and an NVMe-only slot cannot communicate with a SATA M.2 SSD.